Privacy Policy

Information We Collect

Personal Information

We may collect the following personal information:

• Name, phone number, and email address
• Home or business address
• Vehicle information (make, model, year, VIN, license plate)
• Service history and repair records
• Payment information (processed securely through third-party providers)
• Insurance information when applicable

Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and browser information
• Pages visited and time spent on our site
• Referring website or search terms
• Device information and operating system

How We Use Your Information

We use the information we collect to:

• Provide automotive services and repairs
• Schedule appointments and send service reminders
• Process payments and maintain service records
• Communicate about your vehicle's service needs
• Comply with state and federal regulations (DMV, EPA, etc.)
• Improve our website and services
• Send promotional offers (with your consent)
• Respond to customer service inquiries

How We Share Your Information

We may share your information with:

Service Providers

• Payment processors (Snap Finance, credit card companies)
• Parts suppliers and manufacturers for warranty claims
• Diagnostic equipment and software providers
• Appointment scheduling platforms

Regulatory Authorities

• California DMV for smog check reporting
• EPA and CARB for emissions compliance
• Other government agencies as required by law

Other Circumstances

• With your explicit consent
• To protect our rights or property
• In connection with a business transfer or sale
• When required by law or legal process

Data Security

We implement appropriate security measures to protect your personal information, including:

• Secure servers and encrypted data transmission
• Limited access to personal information on a need-to-know basis
• Regular security assessments and updates
• Secure storage of physical records
• Employee training on privacy and security practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Privacy Rights

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications
• Request a copy of your service records

To exercise these rights, please contact us using the information provided below. We may need to verify your identity before processing your request.

Cookies and Website Tracking

Our website uses cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve website functionality and user experience

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

Third-Party Services

Our website and services may include links to third-party websites or integrate with third-party services, including:

• Google Maps for directions and location services
• Social media platforms
• Online review platforms
• Financing partners (Snap Finance)

These third parties have their own privacy policies. We are not responsible for their privacy practices.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: